Shipping policy
PawRoutine Shipping Policy
Where We Ship We ship worldwide. All orders are fulfilled and dispatched within 1 to 3 business days of payment confirmation.
Estimated Delivery Times
United States: 7 to 15 business days (standard), 3 to 7 business days (express)
Rest of World: 10 to 20 business days
Please note that delivery times are estimates and may vary due to customs processing, carrier delays, or peak seasons.
Shipping Costs Shipping costs are calculated at checkout based on your location and chosen shipping method.
Order Tracking Once your order has been shipped, you will receive a confirmation email with your tracking number. You can use this to monitor your delivery at any time.
Customs and Duties International orders may be subject to customs fees or import duties charged by your country. These charges are the responsibility of the customer and are not included in our prices or shipping fees.
Lost or Delayed Orders If your order has not arrived within 30 days of the estimated delivery date, please contact us at pawnroutine@gmail.com and we will investigate and resolve it for you.
Questions? We are happy to help. Reach out to us at pawnroutine@gmail.com and we will get back to you within 24 hours.